1. Introduction

The Healthify (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website https://thehealthify.co.uk and our services.

2. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Health Information: Details related to your health status, medical history, and any other information necessary for providing our services.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our services, including medical consultations and certificate issuance.
• Process payments and manage transactions.
• Communicate with you regarding appointments, services, and updates.
• Comply with legal and regulatory obligations.
• Improve our website and services through analysis and research.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Processing is necessary for us to comply with the law.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests.

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing and IT support.
• Regulatory Bodies: When required to comply with legal obligations or regulations.
• Professional Advisors: Such as lawyers, bankers, auditors, and insurers.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These measures include:

• Secure servers and encryption.
• Access controls and authentication.
• Regular security assessments and updates.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under data protection laws, you have rights including:

• Access: You can request copies of your personal data.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data.
• Restriction: You can request restriction of processing.
• Objection: You can object to processing.
• Data Portability: You can request transfer of your data to another organization.

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: admin@thehealthify.co.uk
• Phone: 07597 630941
• Address: 20-22 Wenlock Road, N17GU