Membership
At our clinic, we believe your health is personal — and so is the care we provide. Unlike traditional private GP services where you might see a different doctor at every visit, our membership model lets you build a lasting relationship with your dedicated GP. This means:
- A deeper understanding of your unique health history and long-term concerns
- Tailored treatments that focus on what’s best for you
- A doctor who knows you, your lifestyle, and your health goals
Each doctor limits the number of patients they take on to ensure they can provide high-quality, individualized care.
Choose the Right Plan for You
Essential Plan
- Reliable, high-quality GP care at a great value.
- Ideal for: Individuals and families who want regular GP care with a doctor they trust, at a fixed, cost-effective price.
Premium PlanÂ
- Unlimited access, proactive healthcare, and a fully personalized wellness plan.
- Ideal for: Individuals and families who want proactive, long-term healthcare with a doctor who manages every aspect of their well-being.
Health Plan Comparison
Feature | Essential Plan (ÂŁ59/month) | Premium Plan (ÂŁ149/month) |
---|---|---|
GP Consultations |
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Continuity of Care | Rotating doctors on shift | Dedicated GP for every consultation |
Doctor Availability Per Membership | Limited patient list for personalized care | Limited patient list for personalized care |
GP Consultations | 4 x 15-minute consultations/month | Unlimited GP consultations |
WhatsApp/Text Access to Doctor | Quick queries via text | Priority response via text |
Same-Day or Next-Day Appointments | Available within 3-4 days | Yes, Priority booking |
Prescriptions | No extra charges | No extra charges |
Home Visit Options | Only if medically necessary | Available with advance discussion |
Additional Health Benefits |
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Annual Health Check | Basic review + essential screenings | Full-body screening + advanced blood tests |
Personalized Health Plan | General lifestyle recommendations | Tailored wellness strategy, monitored over time |
Holistic Health Concierge | Not included | Doctor-led wellness support + referrals |
Specialist Referrals |
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Specialist Referrals | Standard referral process | Fast-tracked access to top specialists |
Mental Health & Well-being Support | Not included | Referrals to therapists, stress programs |
Nutrition & Fitness Guidance | General diet & exercise advice | Personalized plans via referrals |
Physical Therapy & Rehab Support | Not included | Access to physiotherapists & osteopaths |
Regular Health Check-ins & Reports | Not included | Monthly health tracking & reports |
Exclusive Discounts on Wellness Services | No | Discounts on gyms, spas, wellness tech |
Insurance Assistance | Not included | Help with insurance claims & paperwork |
Benefits of Membership
- Build a relationship with a trusted GP who knows you and your health history
- Enjoy fast, flexible appointments – no waiting weeks for care
- Stay on top of your health with regular check-ups & personalized plans
- Access holistic health solutions, including fitness, nutrition, and mental well-being
- Gain peace of mind with expert, coordinated healthcare
Frequently Asked Questions
General Membership Questions
What makes your private GP membership different from other services?
Our membership model is unique because we focus on continuity of care. This means you will always see the same doctor, allowing for a deeper understanding of your medical history and a more personalized approach to your health. Additionally, each doctor only accepts a limited number of patients, ensuring you receive high-quality, dedicated care.
How does the membership work?
Once you sign up, you will have direct access to your dedicated GP. Depending on your plan, you can book consultations, receive medical advice via text or WhatsApp, access regular health check-ups, and get specialist referrals when needed. The Premium Plan also includes holistic health coordination, priority booking, and additional wellness services.
Can I cancel my membership at any time?
Yes, we offer flexible membership options. You can cancel your plan with a one-month notice. However, we recommend maintaining continuous membership for the best long-term health outcomes.
Can I switch between the Basic and Premium plans?
Yes! You can upgrade or downgrade your membership at any time to fit your healthcare needs. If you switch to the Premium Plan, you’ll gain immediate access to the additional benefits.
Appointments & Consultations
Will I always see the same doctor?
Yes! Unlike traditional GP services, our membership guarantees you will see the same doctor every time. This ensures a consistent and personalized healthcare experience. The only exception is for home visits, where another doctor may be assigned—but this will always be discussed with you in advance.
How do I book an appointment?
- Call our clinic directly
- Book online through our secure patient portal
- Message your doctor via WhatsApp (Premium members get priority booking)
What if I need an appointment urgently?
We offer same-day or next-day appointments for all members. Premium members receive priority booking for even faster access.
What happens if I miss an appointment?
If you need to reschedule, please give us at least 24 hours’ notice. Missed appointments may count towards your monthly consultation limit for Basic Plan members.
Health Services & Coverage
What does the annual health check include?
- Basic Plan: A general health review with your doctor, including essential screenings and blood tests.
- Premium Plan: A comprehensive full-body health assessment, with advanced screenings and personalized recommendations based on your results.
What kind of specialist referrals do you provide?
We have access to top specialists in London across various fields, including:
- Cardiology
- Dermatology
- Mental health & therapy
- Physiotherapy & rehabilitation
- Nutrition & weight management
- Sports medicine
Does my membership include prescriptions?
Yes, your doctor can issue private prescriptions as needed. We can also arrange for medication to be delivered to your home or workplace.
Holistic Healthcare & Wellness (Premium Plan Only)
What is the Holistic Health Concierge service?
This is an exclusive feature of the Premium Plan, where your doctor acts as a healthcare project manager, overseeing all aspects of your wellness. This includes:
- Nutrition and fitness guidance, with referrals to experts
- Stress management and mental health support
- Injury prevention and rehabilitation programs
- Coordination of any additional medical or wellness services you need
How does the fitness & nutrition support work?
Premium members receive direct referrals to leading nutritionists and personal trainers who will create a customized plan based on your health goals. This ensures your diet, exercise, and medical care are all aligned.
Membership & Payments
How does the family sharing option work?
- Basic Plan: Can be shared between two family members
- Premium Plan: Can be shared among multiple family members
Each member will have access to consultations and health services under the same membership.
What payment options do you accept?
We accept credit/debit cards and direct debit payments for monthly billing.
Are there any additional fees beyond my monthly membership?
There are no hidden fees for services included in your plan. Any specialist appointments, additional treatments, or non-standard lab tests will be discussed in advance before any charges apply.
Still Have Questions?
If you have any other questions or need help choosing the right plan, contact us today! Our team is happy to assist you in finding the perfect healthcare solution.